Thuy Bich Ngo

Hi, my name is Thuy Bich Ngo, a product ​enthusiast, lifelong learner, and a writer.


My focus is to improve human development ​(mainly mental) and reach our full potential by ​leveraging technology.

Hi, Thuy Bich Ngo is here

I have been working in PM since 2021, contributing to ​Momo & Zing MP3 - Zalo Group. Read my product ​portforlio.

For folks who love reading about PM and how to find ​a way to contribute to the world, The Infinite Flow ​Newsletter is here to help.

Being a lifelong learner, I think, involves the ​willingness to reinvent myself. Read the brief of my ​learning journey.

Product portforlio

Momo, 1 of 4 unicorns in Vietnam

  • Chat platform (OA Chat, P2P Chat, ​Chatbot for Customer service), which I ​have a chance of looking at both ​merchant side & user side.
  • Involve in strategic transformation: ​competitive analysis, product ​roadmapping.
  • Ensure end-users have messaging ​experience, while merchants reach their ​marketing targets
  • Discover user motivation by usability ​testing, user interview.
  • Deliver in the dual-track Agile process.

ZingMp3, ZaloGroup: Top 1 music ​streaming app in Vietnam

  • My Podcast (ZingMp3) is a library to ​store user assets, help users save, ​download and follow their favorite ​podcast in the most convenient way.
  • User research, UX design, metrics ​define & monitoring.
  • Cross-functional collaboration.

Learning porforlio

Strong audit background

  • I started as an accounting & auditing undergraduate from ​Foreign Trade University.
  • ACCA member.
  • Champion at Talented Auditor Cup, one of the most well-known ​student competition in this field.
  • 1-year experience at EY Vietnam, Big 4 in Accounting & Auditing.

Striving to make a change to the way people learn

  • Though they ended after 2 years, this experience taught me ​the importance of building a sustainable business a​nd a great team.

Leaving audit & started PM jobs since 2021

  • Why I left auditing: I would love to use technology to advance ​human development, while the problem auditors try to solve is ​presentation of financial items to ​comply with laws.
  • I started with Zalo Product Management Trainee program. What I​ learned covers both PM fundamental knowlege and career​ growth. ​

My core materials

  • The laws of human nature
  • The design of everyday things
  • Atomic habits
  • Huyền thoại Tencent
  • T​he Mom Test

Great thinkers & their newsletters that I follow

  • Lenny's Newsletter
  • James Clear
  • Ali Abdaal
  • Growth.design
  • Derek Sivers
  • F​arnam Street Newsletter

About Me

Hi, my name is Thuy Bich Ngo, a lifelong learner, ​product enthusiast and a writer.


I have been writing for going on 6 years largely f​or the purpose of personal improvement. This defi​nitely made me who I am today: fix my personality,​ build transferable skills, and help me think deeply​ about how I see the world. I realize that​ human development to the full potential is of par​amount importance and is my obse​s​sion.


My focus is to understand how the world​ works and the role of my contribution as an individ​ual in creating a great family, community and so​c​i​ety.



Favorite quotes

  • "Cảm giác đau khổ sẽ chấm dứt ngay khi ​chúng ta có được một bức tranh rõ ràng và ​chính xác về nó." - Benedictus de Spinoza
  • "Logic will get you from A to Z; imagination ​will get you everywhere." - Albert Einstein
  • “The only thing I know is that I know nothing” ​- Socrate​s

Reach me out

thuybichngovn@gmail.com

Read what I share

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Thuy Bich Ngo

Since 2022